Have I ordered tickets?
Nothing is ordered until you see the message
You will then receive your tickets to the email address you entered during the order
I did not receive my tickets what do I do next?
Customer service can resend the e-Ticket – please complete the form below and allow eight (8) hours for us to respond
I have purchased tickets for the wrong time/day/event what do I do next?
Customer service can change the ticket subject to availability – please complete the form below and allow eight (8) hours for us to respond
I have lost my ticket/ deleted the eticket what do I do next?
Customer service can resend the e-Ticket – please complete the form below and allow eight (8) hours for us to respond
I need to cancel my ticket as I cannot attend
Please see the cancellation policy for your event organiser.We will need their authority to cancel and refund a ticket. An administration charge will apply
I need to claim under my Ticket Guardian Insurance
Please contact ticket Guardian at claims@ticketguradian.net or call +1 866 675 4673